Accountability answers the question of who stands behind a piece of content and who is responsible for the website. Without it, a page feels anonymous and less trustworthy, even when the text is professionally sound.
Accountability becomes recognisable through:
- a visible author rather than just "Admin" or "Editorial team",
- a clearly named responsible organisation,
- an imprint and ,
- findable contact options and an about page.
For company pages the organisation can be the responsible party; for expert guides, analyses and , a visible person or an editorial reviewer is particularly valuable.
Responsibility details should be easy to find and understand, not hidden only in the footer. Visible information and must agree with each other.