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Answers to your questions about RankScan.

Search for a keyword such as password, invoice, scan or token. If you do not find an answer, send us a request.

How do I invite a colleague?
I forgot my password.
The app says that my account is deactivated.

Plan & billing

How do I cancel my subscription?
My trial has ended. What happens now?
Where do I find my invoices?

Properties & scans

How do I add another website?
How do I change my competitors?
How do I start a scan myself?
My scan does not finish.

Understanding results

Which AI assistants does RankScan check?
Why do my rankings differ from Google Search Console?

API & Looker Studio

Can I try the Looker Studio connector without an account?
How do I revoke the Looker Studio connector’s access?
Looker Studio says that my token is invalid.
Looker Studio shows “No property found”.
My Google Workspace admin blocks the connector.
Some fields in my Looker Studio chart stay empty.

Privacy & data

Can I export my data?
How do I delete my account?

No answer found?

Send us a request in the app. You log in with your RankScan account for this. That way we see your account and property and can answer faster.

Send a request

No account or a blocked account #

A request in the app needs an account you can use. If you do not have one yet, or your account is blocked, e-mail us. Briefly describe what you tried and include any error message you saw.

To browse #

The guides explain step by step how to set up and use RankScan. The setup for Looker Studio is on the Looker Studio connector page.

Account & login