ChatGPT-User is the user agent documented by OpenAI for user-triggered retrieval. It fetches a page when a user enters a specific URL or query in ChatGPT.
In detail
ChatGPT-User is, alongside GPTBot (training) and OAI-SearchBot (ChatGPT Search), one of the three central OpenAI user agents. It activates when a user shares a specific URL in ChatGPT or makes a request that triggers a live fetch.
If you want users to be able to read and summarize a page directly in ChatGPT, allow the retrieval:
User-agent: ChatGPT-User
Allow: /
If is blocked, ChatGPT cannot read the page directly for a specific user request. Distinguishing the three OpenAI bots matters: blocking them all indiscriminately prevents not only training but also the search and retrieval functions relevant for .
ChatGPT-User fetches a page live at the moment a user asks ChatGPT something that requires it — it is request-driven, not an . collects training data, builds the search index. The three respect separate rules, so you can allow live answering while opting out of training, or any other combination.
If ChatGPT-User is blocked, ChatGPT cannot read your pages when users paste your URL or ask for current details — answers then rely on older index or training data. For most marketing sites, allowing it is the safer default: it lets the assistant quote your current content instead of guessing.